- CPI is at your side, supporting you throughout the entire operating life of the products and solutions that you have purchased from our company.
Our products and solutions are designed for the following markets:
Printing, monitoring and event recording, digitization and electronic document management, retail and catering, IP telephony, interactive educational systems, projectors. - By the term technical support we mean the maintenance and repair of equipment
Methods of Technical Support
In-house
CPI AE has a modern repair and service centre in Athens, in a state-of-the-art facility equipped with a broad range of diagnostic and repair equipment.
Given the extensive experience of our highly qualified staff, together with on-going new product training and spare parts availability, we are able to ensure fast and reliable repair of equipment.
To better serve our customers, we offer an on-line product repair tracking service through the site www.cpiservice.gr
Athens Repair Centre
Rafailidou 1
Tavros, Athens 177 78
TEL.: 210-4804500
On-site
This service enables clients encountering technical difficulties to request a visit from a company technician at their premises to resolve the problem in situ.
To schedule a visit from one of our technical staff, or for any other related information you may require, please contact our technical support department.
Warranty Periods
CPI product support is offered both during the warranty period of the product and after expiry.
Contracts
The conditions under which services are provided to our customers are determined by the contracts drawn up between CPI and our clients. In addition, we also service customer requests arising outside of contracts on a call by call basis.
